Trade Partner Payment Process

Automated Invoices

• Homebound will automatically generate an invoice based on the PO pricing once work has been completed. Your invoice approver will be notified via email.                                                                   Note 📝 (check spam for do-not-reply@homebound.com)
• To initiate payment, your invoice approver marks the invoice “approved” in our trade portal : HomeboundTrade (trade.homebound.com).

Invoice Submission Process & Timeline

• Payments are processed twice monthly.
  • Invoices sent to AP@homebound.com between the 1st and the 15th will be processed then paid on the 1st of the following month.
  • Invoices sent to AP@homebound.com between the 16th and the 31st will be processed then paid on the 15th of the following month.
• All invoices MUST have :
  • Company Name, Address, Phone Number
  • Project/Job Address
  • PO Number (from the Homebound PO)
  • Invoice Date
  • A UNIQUE Invoice Number (This can never be duplicated and cannot be the PO#)
  • Bill To MUST be “Homebound Technologies”

Lienwaivers

Once the invoice is approved, two emails will be sent to your Lien waiver contact via docs@contract.homebound.com. (if lien waivers are applicable)

• The first email will prompt you to electronically sign a conditional lien release before receiving payment. (this must be signed before payment can be made)
• The second email will prompt you to electronically sign an unconditional lien release after receiving payment.

Payment Remittance

• Once an Invoice is paid it will show as paid in our Trade Portal and you will receive an email remittance from talktoap@homebound.com via bounces.intacct.com. Please make sure to mark these emails as safe to avoid these messages going to "spam" or bypassing your inbox

Frequently Asked Questions

• What if the amount is incorrect? If the dollar amount on the invoice is incorrect, please request changes through our trade portal.
• Can I get a paper check? Homebound’s standard payment method is ACH direct deposit.
• What happens if my invoice gets sent back to me? You will need to resubmit the invoice with all required information completed. (see requirements above.) Any missing information will result in a rejected invoice.
• How do I submit a variance invoice?
• Submit invoices for items outside your contract to the Superintendent, who will then review and if approved, will submit on your behalf. These can include: field conditions, additions added by Field Mgmt,etc.

Questions? Feedback? Email us at Product-Support@Homebound.com